Terms & Conditions (South Africa)

Last updated: 30 August 2025

1) Parties & Acceptance

These Terms & Conditions ("Terms") govern your access to and use of the rewards and advertising platform EarnPlus / Earn+ (the "Platform"), operated in South Africa by Senca Research (Pty) Ltd ("Senca", "we", "us", "our"). By creating an account or using the Platform, you accept these Terms.

2) Eligibility

You must be 18 years or older and resident in South Africa to use the Platform. We do not knowingly onboard minors.

3) Account Registration & Verification

You must provide accurate details and verify your email and mobile number. We may apply risk checks (e.g., device/account signals) and may suspend or close accounts for suspected abuse or policy breaches. We may request additional verification if fraud risk is detected.

4) Platform Description

EarnPlus is a rewards and advertising platform: complete tasks/offers and earn cash rewards. Offers are provided by us or by third-party partners.

5) Offers, Rewards & Payouts

One per person: Unless an offer explicitly says otherwise, each offer may be claimed once per natural person.
Anti-abuse: Multiple accounts, deceptive behavior, or attempts to re-claim offers will result in suspension and cancellation or reversal of pending rewards.
Payout method & timing: Payouts are via bank transfer or cash-send services. We generally pay within 24 hours, at our discretion, but timing can vary (e.g., third-party verification, weekends/public holidays).
No minimum withdrawal.
Taxes: You’re responsible for any taxes on your rewards.
Right to change or withdraw offers: Offers may change or end at any time. We are not responsible if an offer is withdrawn by a partner.

IMPORTANT NOTICE (READ THIS SECTION CAREFULLY):
Sections 9 (Warranties & Disclaimers), 10 (Limitation of Liability), 11 (Indemnity) and 14 (Dispute Resolution) contain terms that may limit our liability, create risk or liability for you, or require you to indemnify us.

6) User Content

You may upload verification documents (to complete an offer) and reviews of products/services. You grant Senca a worldwide, non-exclusive licence to host, display, and distribute your reviews on the Platform. You must not post unlawful, abusive, defamatory, or misleading content. We may remove content that breaches these Terms.

7) Prohibited Conduct

Create multiple or fake accounts;
Misrepresent identity or eligibility;
Use bots/scrapers or interfere with Platform integrity;
Upload malicious code or infringe others’ rights.

8) Third-Party Partners

Certain offers require sharing your contact details with the partner solely to fulfil the offer (e.g., to call you to complete a quote). See the Privacy Policy for details.

9) Warranties & Disclaimers

The Platform and offers are provided “as is” and “as available.” We do not warrant uninterrupted or error-free operation, nor guarantee any specific reward timing or availability of any offer.

10) Limitation of Liability

To the maximum extent permitted by law, our total liability for direct damages arising from or relating to these Terms or the Platform is limited to the greater of R1,000 or the total cash rewards paid to you in the 6 months preceding the event giving rise to the claim.

CPA Compliance: Nothing in these Terms limits or excludes any rights or remedies you may have under the Consumer Protection Act, 2008 (CPA). To the extent any provision purports to limit or exclude liability in a manner prohibited by the CPA (including any attempt to exclude liability for gross negligence or willful misconduct), that provision will not apply.

11) Indemnity

You indemnify Senca and its directors/employees against losses arising from your unlawful use of the Platform, breach of these Terms, or infringement of third-party rights.

12) Suspension & Termination

We may suspend or terminate accounts (with or without notice) for suspected fraud, abuse, or legal risk. You may close your account at any time by contacting support.

13) Changes to the Terms

We may update these Terms from time to time. We’ll notify you (e.g., in-app/email). Continued use after the effective date constitutes acceptance.

14) Governing Law & Dispute Resolution (Arbitration-First)

Law & forum: These Terms are governed by the laws of South Africa.
Arbitration-first: Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration administered by the Arbitration Foundation of Southern Africa (AFSA) under its Commercial Rules. The seat of arbitration is Johannesburg, the language is English, and there shall be one arbitrator appointed by AFSA. Proceedings and awards are confidential. Judgment on the award may be entered in any court of competent jurisdiction.
Urgent relief: Either party may seek urgent interim injunctive relief in a South African court to preserve rights pending arbitration.
Consumer rights: This clause does not limit any non-waivable rights or remedies you may have under the Consumer Protection Act (e.g., to refer disputes to recognised alternative dispute forums).

15) ECTA Supplier Information (s43)

To comply with ECTA s43, the following appears on our website/app:

Full name & legal status: Senca Research (Pty) Ltd (Reg. No: 2025/482457/07)
Physical address: 7th Street, Parkhurst, Johannesburg, South Africa
Email: hello@earnplus.co.za; Phone: +27 65 301 6838
Website/app: earnplus.co.za
Key terms: pricing (n/a for users; rewards paid by Senca), cancellation/withdrawal, privacy policy, and security procedures.

16) IP & Trademarks

17) Contact

Support / legal queries: hello@earnplus.co.za
Physical address: 7th Street, Parkhurst, Johannesburg, South Africa

18) General

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No waiver: A failure to enforce any provision is not a waiver of that provision.

Assignment: You may not cede or assign any rights or obligations under these Terms without our prior written consent. We may assign our rights/obligations in connection with a merger, acquisition, or sale of assets.